Seavine is Hiring!

Seavine is looking for a qualified part-time customer service experience manager to join our team! The ideal candidate is located in Nashville, TN but we will consider qualified applicants for a remote position. You will be working closely with the CEO on ongoing projects and daily to-dos.

Responsibilities

  • Manage customer emails
  • Generate invoices and quotes for customers
  • Manage purchase orders
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • General internal operations tasks such as ordering supplies and managing inventory
  • Order fulfillment
  • Handle customer feedback, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Generate sales leads
  • Follow communication procedures, guidelines and policies
  • Go the extra mile to engage our customers, performers, and partners

Qualifications and skills

  • Excellent written and spoken communication skills
  • Proven customer support experience
  • Organized and attention to detail when managing projects and tasks
  • Proficient understanding of Google Workspace (G Suite) software including Google Sheets & Google Docs 
  • Familiarity with project management software
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma or GED
  • Genuine kindness and patience when communicating with the team and customers
  • Familiarity with the pageantry arts for WGI, BOA, and DCI
  • Must be able to pass a background check
  • Reliable transportation

Time Commitment / Wage

  • This job will have extremely flexible hours throughout the week. The ideal candidate is available to work in person 2 days per week and work remote the remaining. Depending on the time of the year and open projects, the weekly time commitment will be 10-25 hours per week.
  • Wage will be based on experience and paid by the hour every two weeks.

Perks of working for Seavine

  • Extremely flexible schedule

  • Be part of a forward thinking staff and brand
  • An ongoing to commitment to giving back
  • A platform to be creative and make a difference in young people’s lives
  • The best coffee during in person work sessions
  • An office dog that will give you endless amounts of love

Apply Here!

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